First time ordering from this seller. They were quick to respond to my question, and the order arrived very quickly. The first mini arrived broken unfortunately, despite the fact it was packaged very securely, but they sent me a replacement immediately. This arrived today, and I was very surprised to see they had sent two of the miniature as an extra insurance, plus a small miniature painting brush. Very happy with the product, their quick response time, and the willingness to help. Any miniatures I might need/want in the future I will get here